FAQs (Frequently Asked Questions)
Top Tier starts by visiting with you for a FREE consultation. We do a complete walk through evaluating your property for a potential estate sale. We will evaluate and discuss what services you may need or are recommended by Top Tier. We will review the seller’s agreement and set a date for the sale (usually at least 14 days after signing the seller’s agreement).
Top Tier will coordinate, staff, and produce the estate sale. We clean, sort, organize, photograph, research, and professionally stage your items in a clean and welcoming sales environment. We will employ additional staff and security on an as needed basis. At the conclusion of the sale, we will do a basic cleanup of the sale location.
Photos of your items will be displayed at Top Tier’s website to let customers preview sale items prior to the sale. We will advertise the sale at Estate Sales.net website and in local newspapers. Top Tier will post directional signs in your neighborhood leading customers to the sale. There will be absolutely NO pre-sales.
The set-up process and timeline can be compromised if the home is occupied, and can sometimes be an emotional experience for the family members. We will address all concerns and questions selling your estate items prior to the sale and after the sale. We will stay in constant communications by phone or email.
We will meet with you at the end of the sale to review the entire sale and discuss the disposition of any remaining items. Some companies simply pick up and leave at the end of a sale. Top Tier will be available to answer any and all questions. We strive to make sure you are completely satisfied with the results.
We will gladly arrange for a charitable donation pick-up at the end of the sale. We always prefer to donate items to help needy causes plus you get documentation of the donation for use in your Federal Tax filing (please discuss with your tax preparer). We can also set-up disposal of items if that is what you prefer.
You will receive a check for your proceeds within ten (10) business days of the sale ending, along with a detailed statement of accounts showing sales, credit card payments fees, our fee, and your proceeds, and documentation of charitable donation for any donated items (if any). Some companies take weeks to complete payment to their clients. You can be assured that your sale will be staged expertly, handled professionally, advertised thoroughly, and that your payment will arrive timely when the sale is over.
We are always available to answer any questions or concerns you might have before, during, and after sale via phone or email.
We conduct one (1) day or two (2) day sales depending on the size of your estate and the amount merchandise. Set-up for the sale normally takes a week but can vary depending on the size of estate.
- Don’t donate, give away, or sell any items before our consultation.
This is the biggest mistake people make. Every item no matter whether it is big, small, of great value or of minimal value, contributes to the value of your estate. By “cleaning house” prior to a sale you could dramatically reduce your end result. We ONLY recommend the disposal of perishable food items and personal/financial papers or documents.
- Don’t worry about how messy you think things might be.
Top Tier will organize and display your property for the sale. It is best to let us handle all the work.
- Do pack and remove from the property any items you wish to keep or condense them to an area secure.
Family members should think about what they want to keep from the estate before the estimate takes place so that we can provide you with an accurate assessment figure for your estate’s market value.
- Do feel confident leaving your sale in the experienced and trusted hands of Top Tier Estate Sales.